Terms and Conditions
Terms and Conditions | Privacy Policy | Cookies Policy
1. GENERAL CONDITION OF USE
1.1 Scope and Definitions
These General Conditions of Use apply to all services provided by Dyride (defined herein below). Dyride owns and operates the Site (defined herein below) in Nigeria.
Defined Terms
“Dyride” means Ikejimi LTD, a company with capital of 10,000,000,
registered in Nigeria under CAC, and hereafter referred to as Ikejimi. The
registered office of Ikejimi is at 34 Omi Eye Street Badagry Lagos, Nigeria.
“Car Sharing” means the sharing of a Vehicle for a Trip by a
Car Owner carrying a Co-Traveller for that Trip in exchange for a Cost
Contribution;
“Conditions” mean these General Conditions of Use, including
the Good Conduct Charter and Privacy Policy of Dyride as notified on the Site.
“Cost Contribution” means the amount agreed between the Car
Owner and the Co-Traveler in relation to the Trip which is payable by the
Co-Traveler as their contribution towards the costs of the Trip.
“Co-Traveller” or “Passenger” means a Member who has
accepted an offer to be transported by a Car Owner and includes all other
persons who accompany such Member in the Vehicle for the Trip.
“Car Owner” or “Driver” means a Member who through the Site
offers to share a car journey with a Co-Traveller in exchange for the Cost
Contribution.
“Member” refers to a registered user of the Site.
“Service” refers to any service provided by Dyride through
the Site to any Member.
“Site” means www.Dyride.com, and any other website
maintained or operated by Dyride which offers similar services including any
microsites or sub-sites offered through any such website (e.g. “Agenda” and
“Campus”).
“Trip” means a given journey in relation to which a Car
Owner and a Co-Traveler have agreed upon a transaction through the Site.
“User Account” means an account with the Site opened by a
Member and used in order to access the Service provided by Dyride through the
Site.
“Vehicle” means the vehicle offered by a Car Owner for Car
Sharing.
1.2 Acceptance of Conditions
The Conditions apply to any and all use of the Site by a
Member. By using the Site, the Members signify their acceptance to these
Conditions in full and agree to be bound by them.
No access to the Services will be permitted unless the
Conditions are accepted in full. No Member is entitled to accept part only of
the Conditions. If a Member does not agree to the Conditions, such Member may
not use the Services.
All Members agree to comply with the Conditions and accept
that their personal data may be processed in accordance with the Privacy
Policy.
In the event that any Member fails to comply with any of the
Conditions, Dyride reserves the right, but not the obligation at its own
discretion, to withdraw the User Account in question and suspend or withdraw
all Services to that Member without notice.
These Conditions are intended to create binding rights and
obligations between Members and Dyride in accordance with the Nigerian Contract
Act.
1.3 Variation of the Conditions, Site and Service
Dyride reserves the right to modify the Conditions at any
time. In addition, Dyride may vary or amend the Services provided through the
Site, the Site functionality and/ or the “look and feel” of the Site at any
time without notice and without liability to Members.
Any modification to the Site, Services or Conditions will
take effect as soon as such changes are published on the Site, may be subject
to communication of any material change to the Conditions to the Members in an
e-mail.
Members will be deemed to have accepted any varied
Conditions in the event that they use any Services offered through the Site
following publication of the varied Conditions. Changes will not apply to any
bookings which have been made prior to publication of the varied Conditions.
2. USE OF THE SERVICE
2.1 User Account and Accuracy of Information
In order to use the Services each Member must create a User
Account and agrees to provide any personal information requested by Dyride. In
particular, Members will be required to provide their first name, last name,
age, title, valid telephone number and email address. Use of the Site is
limited to those over the age of 18 years at the time of registration.
Members agree and accept that all of the information they
provide to Dyride when setting up their User Account and at any other time
shall be true, correct, complete and accurate in all respects. Members also
agree that any information supplied to Dyride or posted on the Site in
connection with any Trip, Vehicle or Car Sharing will be true, accurate and
complete.
Members agree and understand that Dyride does not undertake
any verification to confirm the accuracy of any information provided by the
Members on the Site or to a Car Owner or Co-Traveler, as the case maybe. Dyride
will not be liable to any Member in the event that any information provided by
another Member is false, incomplete, inaccurate, misleading or fraudulent.
Unless expressly agreed by Dyride, Members are limited to
one User Account per Member. No User Account may be created on behalf of or in
order to impersonate another person.
2.2 No Commercial Activity and Status of Dyride
The Site and the Services are strictly limited to providing
a Service for Car Owners and Co-Travelers to car share in a private capacity.
The Services may not be used to offer or accept car sharing for hire or reward
or for profit or in any commercial or professional context. The Services may be
used only to offer or accept car sharing in exchange for sharing the cost of
the Trip between the Car Owner and the Co-Traveler.
Car Owners agree not to obtain any hire or reward or make
profit in any form, from any Trip. The Service and the Cost Contribution may
only be used to discharge the Car Owner’s costs and may not be used to generate
any hiring charges or reward or profit in any form for the Car Owner. The Car
Owner is not entitled to make profit by virtue of the amount of the Cost
Contribution, the types of Trips offered by a Car Owner, the frequency of such
Trips or the number of Co-Travelers transported. This applies to all
activities, arrangements and Services booked using the Site and any additional
services or activities which may be agreed between Car Owner and Co-Traveler
through the Site.
The Car Owner must not provide any additional services to
the Co-Traveler in exchange for hiring charges or any reward or for profit or
otherwise (and the Co-Traveler may not accept or ask for any such services)
including (without limitation) package delivery, waiting time, additional drop
offs and pick-ups and collecting additional passengers (other than the
Co-Traveler).
All Trips, collection points and destinations must be
pre-agreed through the Site between the Car Owner and Co-Traveler. Car Owners
may not collect any Co-Travelers from any location which has not been
pre-agreed with the Co-Traveler through the Site.
Members are reminded that using the Services and offering
Trips for hire or reward or in a commercial or professional capacity may
invalidate a Car Owner’s insurance and invite adverse legal actions by the road
transport authorities. Dyride shall not be in for any loss or damage incurred
by a Member as a result of any or breach by a Member of these Conditions
including where any Car Owner (in breach of these terms) offers Services
through the Site in a professional or commercial capacity (thereby potentially
invalidating their insurance) and breach of any agreement between the Car Owner
and the Co-Traveler. Any offering of Trips in violation of the Conditions shall
be at the sole risk such Member and Dyride shall have no liability towards
Members for such violations.
Status of Dyride
Neither Dyride nor the Site provides any transport services.
The Site is a communications platform for Members to transact with one another.
Dyride does not interfere with Trips, destinations or timings. The agreement
for car sharing is between the Car Owner and the Co-Traveler. Dyride is not a
party to any agreement or transaction between Members, nor is Dyride liable in
respect of any matter arising which relates to a booking between Members. Dyride
is not and will not act as an agent for any Member.
Any breach of these Conditions will give rise to immediate
suspension of such Member’s User Account and they may be restricted from
accessing any further Services.
2.3 Types of Booking and Payment
Dyride offers to its Members an online booking service (hereinafter,
the “Booking Service”) with a view to facilitate the booking of seats by
Passengers.
Dyride reserves the right not to offer the Booking Service
to a Trip o due to: (i) changes to applicable law, changes in the practice of
regulatory authorities or changes in case law, (ii) changes to market practices
or technology changes, (iii) changes of business considerations underlying the
Booking Services, and (iv) other important and valid reasons
Dyride reserves the right to limit the number and/or class
of Members eligible to the Booking Service for any Trip.
2. How to book a Car-Sharing for a Trip: The Car Owner
provides details of his or her Trip on the Site, specifying date and time for
departure and destination points, the amount of the Cost Contribution per seat
and all other relevant travel conditions.
The Passenger books one or more seats in the car for that
Trip from the Site exclusively by clicking on the button « Book » (hereinafter,
the “Booking”).
Dyride will then send an email confirmation to each of the
Driver and the Passenger confirming the Booking (hereinafter, the “Booking
Confirmation”). Once a Booking Confirmation has been sent, the Booking is
complete and a separate binding agreement for Car-Sharing relating to theTrip
shall be formed between the Car-Owner and Passenger.
Members accept that given the nature of the service Car
Owners and Co-Travelers will have no recourse to Dyride for any aspect of the
transaction including in relation to cancellation, last minute changes, failure
by the Car Owner or the Co-Traveler to turn up or non-payment of the Cost
Contribution. In particular it is the Dyride responsibility to collect payment
from the Co-Traveler at the time of the Trip.
Dyride will not contact either party and will take no other
steps whatsoever than those described above to manage the booking. The
operation of the Trip is solely managed by the respective Car Owner and Co-Traveler(s).
Please note that Dyride reserves the right to change any
aspect of the Site or the Service which may include adding new services (which
may require payment) or withdrawing any existing Services. Dyride does not
guarantee that the Site will be functional at all times and Services may be
suspended during such period when the Site is not in operation. Dyride will not
be liable to any of the Members in case where the Site is non-operational.
2.4 Car Owner and Co-Traveler Obligations
Car Owner’s obligations
The Car Owner agrees:
That the Trip shall not be for any fraudulent, unlawful or
criminal activity.
That they will procure for the Vehicle, a comprehensive
insurance policy, which provides insurance cover to the occupants in the Vehicle
and covers third party liability.
That they will present themselves on time and at the place
agreed with the specified Vehicle;
That they will immediately inform all Co-Travelers of any
change whatsoever to the Trip. If one or more Co-Travelers have made a booking
and the Car Owner decides to change any aspect of the Trip, the Car Owner
undertakes to contact all Co-Travelers who have made a booking in relation to
that Trip and to obtain the agreement of all Co-Travelers to the change. If a
Co-Traveler refuses the change, they are entitled to a full refund and without
any compensation being paid to the Car Owner.
The Car Owner must comply with the Good Conduct Charter at
all times.
The Car Owner must wait for the Co-Traveler at the pickup
point for at least 10 minutes after the agreed time (however, the Co-Traveler
is expected to be punctual).
Co-Traveler obligations
The Co-Traveler agrees:
That the Trip shall not be for any fraudulent, unlawful or
criminal activity.
That they will present themselves on time and at the place
agreed with the Car Owner;
That they will immediately inform the Car Owner or Dyride if
they are required to cancel a Trip.
That they will comply with the Good Conduct Charter at all
times.
The Co-Traveler agrees to arrive at the pickup point for at
least 30 minutes earlier after the agreed time for the Car Owner to arrive.
That they will pay the Cost Contribution to the Car Owner.
If the Co-Traveler or Car Owner fail to comply with any of
these terms or any other Conditions Dyride reserves the right to keep
information relating to the breach, to publish or disclose this information on
the Member’s online profile and to suspend or withdraw the Member’s access to
the Site.
That they shall ensure that all other persons who accompany
the Co-Traveller in the Trip comply with these Conditions as applicable to a
Co-Traveller.
2.5 Insurance
The Car Owner agrees and undertakes to take out and maintain
a comprehensive insurance to cover third party liability, the occupants of the
Vehicle and the Trip offered or booked through the Site. The Car Owner agrees
that they will, on request, provide the Co-Traveler with evidence, in advance
of the Trip, of the complete validity of its insurance policy. The Car Owner
also undertakes to hold a valid driving licence and that the Car Owner will own
or will be entitled to use the Vehicle and that the Vehicle will have a valid
PUC (Pollution Under Control) certificate and the Co-Traveler is entitled to
request evidence of the Car Owner’s insurance, registration certificate (‘log
book’), driving licence and PUC certificate at any time up to completion of the
Trip.
It is Dyride’s understanding that governmental authorities
take the view that a Co-Traveler who contributes only towards travel expenses
is treated as travelling without hire or reward to the driver, and is therefore
a third party passenger who is covered by comprehensive third party insurance
policy in Nigeria. However Dyride gives no warranty or assurance in this regard
and it is the Car Owner’s responsibility to verify that their insurance
provides adequate cover.
It is up to each Car Owner and Co-Traveler to confirm with
each other that the Car Owner is covered by valid insurance. The Car Owner must
confirm that their insurance policy allows them to carry Co-Travelers and that
their insurance policy covers all Co-Travelers and any accident or incident
which may occur during a Trip.
The Car Owner and the Co-Traveler are aware that standard
non-commercial insurance policies may refuse to cover loss or damage arising in
the event that the Car Owner had made or was seeking to make a profit.
The Car Owner may collect no payment from the Co-Traveler
other than the Cost Contribution and the Car Owner must not in any event
provide Vehicle on hire or for reward in any form.
The Car Owner therefore undertakes to calculate their
expenses (fuel, toll, maintenance, repairs, depreciation and insurance of their
vehicle) and guarantees that the total Cost Contributions requested from their
Co-Travelers does not result in the Vehicle running for hire or for reward.
If the Car Owner does receive any hiring charges or reward,
or if the insurers repudiate or refuse to accept any claim arising during a
Trip for any other reason, the Car Owner will be responsible for the financial
consequences, losses and damages arising and Dyride will not be liable under
any circumstances to the Car Owner or the Co-Traveler.
Dyride reserves the right, but not the obligation at its own
discretion, to suspend immediately the account of a user including the money PAID
and to make aware to competent authorities any professional activity.
2.6 Management of Disputes Between Members
Dyride may at its sole discretion provide its Members with
an online service for resolving disputes. This service is non-binding. Dyride
is under no obligation to seek to resolve disputes and this service is offered
at Dyride’s sole discretion and may be withdrawn at any time.
2.7 Verification of IDs and Phone number
By accepting the terms and conditions contained herein,
every Member or any person who wishes to register as a Member hereby agrees and
consents to the fact that Dyride may collect IDs / documents belonging to them
including but not limited to passport, car registration, VPN, account number
for the purpose of verification of the information contained in such IDs /
documents by third party service providers.
In order to increase trustworthiness, prevent typos and
wrong numbers, Member may verify their mobile number. The Member may do this by
providing Dyride with their mobile phone number, after which the Member will
receive a SMS with a 4-digit code which can be validated on the Site. This
service is free of charge, except for the possible cost levied by a Member’s
mobile phone operator for receiving the SMS.
2.8 International Trips and Bookings
Bookings may be made through the Site for international
Trips. An International Trip means any Trip which includes any travel outside
of Nigeria. If a booking is made for an International Trip Car Owners must
ensure that their insurance covers travel outside of Nigeria. The Car Owner
must also ensure that their vehicle is compliant with all relevant laws, rules
and restrictions applicable in any overseas country.
2.9 Messages between Members
Dyride may review, scan, and moderate the messages the
Members exchange with each other through the Site in particular for fraud
prevention, customer support purposes, enforcement of the contracts entered
into with Dyride’s members (such as the Conditions) and ensure compliance with
applicable law. For example, in order to prevent the circumventing of its
Booking Service, Dyride may scan and analyze messages sent through the platform
to check that they do not include any contact details or references to other
website.
By using the Site and accepting the T&C’s, the Member
agrees that Dyride, in its sole discretion, may review, analyse and moderate
the messages exchanged through the Site.
By using the messaging feature of the Site, the Member
undertakes not to write and/or send any message prohibited by applicable law.
In particular the Member undertakes to refrain from writting/sending any
message which content:
belongs to another person and to which the Member does not
have any right to; is grossly harmful, harassing, blasphemous defamatory,
obscene, pornographic; harms minors in any way; infringes any patent,
trademark, copyright or other proprietary rights; violates any law for the time
being in force;
deceives or misleads the addressee about the origin of such
messages or communicates any information which is grossly offensive or menacing
in nature; impersonates another person; contains software viruses that limit
the functionality of any computer resource; and threatens the unity, integrity,
defense, security or sovereignty of Nigeria, friendly relations with foreign
states, or public order or causes incitement to the commission of any
cognizable offence or prevents investigation of any offence or is insulting any
other nation.
In addition, the Member undertakes to send messages only
with respect to the booking of Car-sharing and in line with the purposes of
this Site. The Member undertakes to refrain from using the messages for private
or confidential communications.
Dyride reserves the right to filter or delete the messages
and suspend or terminate the User Account of the Member and the access of the
Member to the Site if it appears during the moderation of the messages sent by
the Member that s/he does not comply with the Conditions and/or applicable law.
2.10 Contacting Members
By accepting the
terms and conditions contained herein, every Member hereby agrees and gives
consent to Dyride to communicate via phone calls, sms, email and such other
means as Dyride may deem fit. Such communications to Members may be recorded
through technical support provided by third parties for the purpose of
training, quality and for regularly updating the Members about the services of Dyride.
3. DISCLAIMER OF LIABILITY
3.1 Members may access the Services on the Site at their own
risk and using their best and prudent judgment before entering into any
arrangements with other Members through the Site. Dyride will neither be liable
nor responsible for any actions or inactions of Members nor any breach of
conditions, representations or warranties by the Members. Dyride hereby
expressly disclaims and any and all responsibility and liability in arising out
of the use of the Site.
3.2 Dyride expressly disclaims any warranties or
representations (express or implied) in respect of Trips, accuracy, reliability
and completeness of information provided by Members, or the content (including
details of the Trip and Cost Contribution) on the Site. While Dyride will take
precautions to avoid inaccuracies in content of the Site, all content and
information, are provided on an as is where is basis, without warranty of any
kind. Dyride does not implicitly or explicitly support or endorse any of the
Members availing Services from the Site.
3.3 Dyride is not a party to any agreement between a Car
Owner and Co-Traveler and will not be liable to either the Car Owner or the
Co-Traveler.
3.4 Dyride shall not be liable for any loss or damage
arising as a result of:
A false, misleading, inaccurate or incomplete information
being provided by a Member;
The cancellation of a Trip by a Car Owner or Co-Traveler; Any
failure to make payment of a Cost Contribution (for the free service without
booking); Any fraud, fraudulent misrepresentation or breach of duty or breach
of any of these Conditions by a Car Owner or Co-Traveler before, during or
after a Trip.
Dyride will not be liable to any Member for any business,
financial or economic loss or for any consequential or indirect loss such as lost
reputation, lost bargain, lost profit, lost of anticipated savings or lost
opportunity arising as a result of the services provided by Dyride (whether
suffered or incurred as a result of the Dyride’s negligence or otherwise).
Dyride’s liability to any Member for all losses in respect
of any Trip is capped at the sum of N1,000/- (Nigerian -One Thousand Naira
only).
Dyride will not be liable to any Member in relation to any
Trip. However Dyride if notified of a claim relating to a Trip within 30days of
completion of the Trip, Dyride may assist to help resolve issue.
Given that Car Owners are required to hold valid insurance
to cover a Trip and given that Dyride’s service is limited to putting Car
Owners and Co-Travelers in touch with each other and cannot oversee any Trip,
Members accept that the limitations on the Dyride’s liability set out above are
reasonable.
4. INDEMNITY AND RELEASE
4.1 Members will indemnify and hold harmless Dyride, its
subsidiaries, affiliates and their respective officers, directors, agents and
employees, from any claim or demand, or actions including reasonable attorney’s
fees, made by any third party or penalty imposed due to or arising out of your
breach of these Conditions or any document incorporated by reference, or your
violation of any law, rules, regulations or the rights of a third party.
4.2 Members release Dyride and/or its affiliates and/or any
of its officers and representatives from any cost, damage, liability or other
consequence of any of the actions/inactions of the Members and specifically
waiver any claims or demands that they may have in this behalf under any
statute, contract or otherwise.
5. GENERAL TERMS
5.1 Relationship
No arrangement between the Members and Dyride shall
constitute or be deemed to constitute an agency, partnership, joint venture or
the like between the Members and Dyride.
5.2 Suspension or Withdrawal of Site Access
In the event of non-compliance on your part with all or some
of the Conditions, you acknowledge and accept that Dyride can at any time,
without prior notification, interrupt or suspend, temporarily or permanently,
all or part of the service or your access to the Site (including in particular
your User Account).
5.3 Intellectual Property
The format and content included on the Site, such as text,
graphics, logos, button icons, images, audio clips, digital downloads, data
compilations, and software, is the property of Dyride, its affiliates or its
content suppliers and is protected by Nigeria and international copyright,
authors’ rights and database right laws.
All rights are reserved in relation to any registered and
unregistered trademarks (whether owned or licensed to Dyride) which appear on
the Site.
The Site or any portion of the Site may not be reproduced,
duplicated, copied, sold, resold, visited, or otherwise exploited for any
commercial purpose without the express written consent of Dyride. No person is
entitled to systematically extract and/or re-utilise parts of the contents of
the Site without the express written consent of Dyride. In particular, the use
of data mining, robots, or similar data gathering and extraction tools to
extract (whether once or many times) for re-utilisation of any substantial
parts of this Site is strictly prohibited.
5.4 Content of the Site Provided by the Members
By displaying content on this Site, Members expressly grant
a license to Dyride to display the content and to use it for any of our other
business purposes.
Members of this Site are expressly asked not to publish any
defamatory, misleading or offensive content or any content which infringes any
other persons intellectual property rights (e.g. copyright). Any such content
which is contrary to Dyride’s policy and Dyride does not accept liability in
respect of such content, and the Member responsible will be personally liable
for any damages or other liability arising and agrees to indemnify Dyride in
relation to any liability it may suffer as a result of any such content.
However as soon as Dyride becomes aware of infringing content, Dyride shall do
everything it can to remove such content from the Site as soon as possible.
5.5 Partner Sites
Dyride reserves the right to reproduce any information that appears
on the Site or on the partner sites.
In particular, ads published on one of the sites maintained
or co-maintained by Dyride may be reproduced on other sites maintained or
co-maintained by Dyride or third parties.
6. Package delivery
Dyride will not be liable for content, damage content, or
missing package or accuracy of content or package to be deliver. Sender and the
driver will make arrange suit for them in delivery packages.
7. LAW AND JURISDICTION
These terms shall be governed by the law of Nigeria and any
disputes arising in relation to these terms shall be subject to the
jurisdiction of the Courts of Ogun State.